# Adviserly - Automotive Dealership Adviser Profiles > Organization: Serra Traverse City > Location: Traverse City, MI, 49686 > Phone: 231-486-0898 ## About This Site This site hosts professional profiles for the sales and service advisers at Serra Traverse City. Serra Traverse City's primary dealership website (https://www.serratraversecity.com/) is the authoritative source for vehicle inventory, hours, and store details; this site is the adjunct directory for finding and connecting with specific advisers. Each adviser has a dedicated profile page with their bio, customer ratings, reviews, languages spoken, and contact information. ## Resources - [Serra Traverse City homepage](https://www.serratraversecity.com/): Primary dealership website — inventory, hours, directions - [Adviser directory](https://serratraversecity.adviserly.com/list): Browse all advisers by department on the Adviserly team site - [Sitemap](https://serratraversecity.adviserly.com/sitemap.xml): Complete list of indexable pages on this team site - [llms-full.txt](https://serratraversecity.adviserly.com/llms-full.txt): Full per-adviser detail — bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, recent review texts, and an optional joined date when available ## Departments Active adviser departments at this dealership: - Sales — 59 advisers - Service — 30 advisers - Plus — 81 advisers ## Advisers - [Alex Conz](https://serratraversecity.adviserly.com/alexander-conz/reviews) | Sales | Sales Consultant | 4.9 stars (177 ratings, 119 reviews) - [Batu Yilmaz](https://serratraversecity.adviserly.com/batu-yilmaz/reviews) | Sales | Sales Consultant | 5.0 stars (1 ratings, 0 reviews) - [Brad Shepler](https://serratraversecity.adviserly.com/brad-shepler/reviews) | Sales | Sales Consultant | 4.8 stars (88 ratings, 68 reviews) - [Brent Hallet](https://serratraversecity.adviserly.com/brent-hallet/reviews) | Sales | Sales Consultant | 5.0 stars (124 ratings, 86 reviews) - [Brian Wells](https://serratraversecity.adviserly.com/brian-wells/reviews) | Sales | Sales Consultant - [Bryce Colvin](https://serratraversecity.adviserly.com/bryce-colvin/reviews) | Sales | Sales Consultant | 5.0 stars (189 ratings, 137 reviews) - [Caleb Gothrup](https://serratraversecity.adviserly.com/caleb-gothrup/reviews) | Sales | Sales Consultant | 4.8 stars (41 ratings, 31 reviews) - [Chaz Forcia](https://serratraversecity.adviserly.com/chaz-forcia/reviews) | Sales | Sales Consultant | 5.0 stars (280 ratings, 180 reviews) - [Dan Axtell](https://serratraversecity.adviserly.com/daniel-axtell/reviews) | Sales | Sales Consultant | 4.9 stars (170 ratings, 134 reviews) - [David Brenner](https://serratraversecity.adviserly.com/david-brenner/reviews) | Sales | Product Specialist - [Dean Haueisen](https://serratraversecity.adviserly.com/dean-haughn/reviews) | Sales | Acquisition/Inventory Manager - [Don Bolton](https://serratraversecity.adviserly.com/donbolton/reviews) | Sales | CDJR Sales Manager | 5.0 stars (1 ratings, 1 reviews) - [Doug Osborne](https://serratraversecity.adviserly.com/douglas-osborne/reviews) | Sales | Sales Consultant | 4.9 stars (156 ratings, 112 reviews) - [Ellian Schichtel](https://serratraversecity.adviserly.com/ellian-schichtel/reviews) | Sales | Sales Consultant | 5.0 stars (9 ratings, 6 reviews) - [Eric Cram](https://serratraversecity.adviserly.com/eric-cram/reviews) | Sales | Sales Consultant | 5.0 stars (118 ratings, 84 reviews) - [Eric Ray](https://serratraversecity.adviserly.com/eric-ray/reviews) | Sales | Sales Consultant | 4.9 stars (44 ratings, 35 reviews) - [Greg Olsen](https://serratraversecity.adviserly.com/greg-olsen/reviews) | Sales | Sales Consultant | 4.7 stars (15 ratings, 13 reviews) - [Ian Grucella](https://serratraversecity.adviserly.com/ian-grucella/reviews) | Sales | Sales Consultant | 4.9 stars (55 ratings, 36 reviews) - [Jakob Russell](https://serratraversecity.adviserly.com/jakob-russell/reviews) | Sales | Sales Consultant | 4.9 stars (170 ratings, 117 reviews) - [James Lynch](https://serratraversecity.adviserly.com/james-lynch/reviews) | Sales | Sales Consultant | 4.9 stars (245 ratings, 153 reviews) - [JC Guillen](https://serratraversecity.adviserly.com/jc-guillen/reviews) | Sales | Sales Consultant | 4.9 stars (131 ratings, 91 reviews) - [Jeffrey Walgrave](https://serratraversecity.adviserly.com/jeffrey-walgrave/reviews) | Sales | Sales Consultant | 4.9 stars (274 ratings, 198 reviews) - [Jesus Hernandez](https://serratraversecity.adviserly.com/jesus-hernandez/reviews) | Sales | Sales Consultant | 5.0 stars (28 ratings, 18 reviews) - [Joel Shooks](https://serratraversecity.adviserly.com/joel-shooks/reviews) | Sales | Sales Consultant | 4.9 stars (749 ratings, 498 reviews) - [Joey Graves](https://serratraversecity.adviserly.com/joey-graves/reviews) | Sales | Sales Consultant | 5.0 stars (89 ratings, 57 reviews) - [Joseph Domanick](https://serratraversecity.adviserly.com/joseph-domanick/reviews) | Sales | Sales Consultant | 5.0 stars (3 ratings, 2 reviews) - [Josh Lawson](https://serratraversecity.adviserly.com/josh-lawson/reviews) | Sales | Sales Consultant | 5.0 stars (168 ratings, 125 reviews) - [Justin Schunck](https://serratraversecity.adviserly.com/justin-schunck/reviews) | Sales | Sales Consultant | 4.9 stars (231 ratings, 153 reviews) - [Kaycie Noble](https://serratraversecity.adviserly.com/kaycie-noble/reviews) | Sales | Sales Consultant - [Lindsay Bishop](https://serratraversecity.adviserly.com/lindsay-bishop/reviews) | Sales | Sales Consultant | 5.0 stars (81 ratings, 55 reviews) - [Lisa Harris](https://serratraversecity.adviserly.com/lisa-harris/reviews) | Sales | Sales Consultant | 4.9 stars (123 ratings, 88 reviews) - [Luis Martinez](https://serratraversecity.adviserly.com/luis-martinez/reviews) | Sales | Sales Consultant - [Marie Hahnenberg](https://serratraversecity.adviserly.com/marie-hahnenberg/reviews) | Sales | Sales Consultant | 4.9 stars (136 ratings, 101 reviews) - [Mark Blazok](https://serratraversecity.adviserly.com/mark-blazok/reviews) | Sales | Sales Consultant | 5.0 stars (164 ratings, 113 reviews) - [Mark Soper](https://serratraversecity.adviserly.com/mark-soper/reviews) | Sales | Sales Consultant | 5.0 stars (168 ratings, 136 reviews) - [Matt Shuker](https://serratraversecity.adviserly.com/matt-shuker/reviews) | Sales | Sales Consultant | 4.9 stars (11 ratings, 11 reviews) - [Mike Krimmel](https://serratraversecity.adviserly.com/mike-krimmel/reviews) | Sales | Price Point Sales Manager | 4.8 stars (95 ratings, 52 reviews) - [Mike Sova](https://serratraversecity.adviserly.com/michael-sova/reviews) | Sales | Sales Consultant | 4.9 stars (187 ratings, 125 reviews) - [Mikenzie Tacktor](https://serratraversecity.adviserly.com/mikenzie-tacktor/reviews) | Sales | Sales Consultant - [Nick Ames](https://serratraversecity.adviserly.com/nick-ames/reviews) | Sales | Sales Consultant | 4.9 stars (4 ratings, 4 reviews) - [Nick Green](https://serratraversecity.adviserly.com/nick-green/reviews) | Sales | Sales Consultant | 4.9 stars (14 ratings, 9 reviews) - [Patrick Burley](https://serratraversecity.adviserly.com/patrick-burley/reviews) | Sales | Sales Consultant | 5.0 stars (123 ratings, 94 reviews) - [Patrick Lebron](https://serratraversecity.adviserly.com/patrick-lebron/reviews) | Sales | Sales Consultant - [Robb Gillies](https://serratraversecity.adviserly.com/robb-gillies/reviews) | Sales | Sales Consultant | 5.0 stars (18 ratings, 13 reviews) - [Robert Warner](https://serratraversecity.adviserly.com/robert-warner/reviews) | Sales | Sales Consultant | 4.9 stars (60 ratings, 45 reviews) - [Sean Buchinger](https://serratraversecity.adviserly.com/sean-buchinger/reviews) | Sales | Sales Consultant | 5.0 stars (1 ratings, 1 reviews) - [Sean Leach](https://serratraversecity.adviserly.com/sean-leach/reviews) | Sales | Sales Consultant | 4.9 stars (818 ratings, 579 reviews) - [Steve Haas](https://serratraversecity.adviserly.com/steve-haas/reviews) | Sales | Sales Consultant | 4.9 stars (52 ratings, 41 reviews) - [Steven Fairbanks](https://serratraversecity.adviserly.com/steven-fairbanks/reviews) | Sales | Sales Consultant | 4.9 stars (167 ratings, 124 reviews) - [Steven Miller](https://serratraversecity.adviserly.com/steven-miller/reviews) | Sales | Sales Consultant | 4.9 stars (149 ratings, 102 reviews) - [Tim Richards](https://serratraversecity.adviserly.com/tim-richards/reviews) | Sales | Sales Consultant | 5.0 stars (101 ratings, 73 reviews) - [Todor Petrov](https://serratraversecity.adviserly.com/todor-petrov/reviews) | Sales | Sales Consultant | 5.0 stars (503 ratings, 379 reviews) - [Tony Grams](https://serratraversecity.adviserly.com/tony-grams/reviews) | Sales | Sales Consultant | 4.8 stars (31 ratings, 22 reviews) - [Trevor Bower](https://serratraversecity.adviserly.com/trevor-bower/reviews) | Sales | Sales Consultant | 5.0 stars (281 ratings, 191 reviews) - [Tyler Bridson](https://serratraversecity.adviserly.com/tyler-bridson/reviews) | Sales | Sales Consultant | 4.9 stars (109 ratings, 79 reviews) - [Tyler Burns](https://serratraversecity.adviserly.com/tyler-burns/reviews) | Sales | Sales Consultant | 4.9 stars (82 ratings, 57 reviews) - [Weston Deming](https://serratraversecity.adviserly.com/weston-deming/reviews) | Sales | Sales Consultant | 4.9 stars (23 ratings, 15 reviews) - [Yigit Kilic](https://serratraversecity.adviserly.com/yigit-kilic/reviews) | Sales | Sales Consultant | 5.0 stars (1 ratings, 1 reviews) - [Zach Grundy](https://serratraversecity.adviserly.com/zach-grundy/reviews) | Sales | Sales Consultant | 4.9 stars (146 ratings, 96 reviews) - [AJ Kortokrax](https://serratraversecity.adviserly.com/aj-kortokrax/reviews) | Service | Service Advisor | 4.8 stars (609 ratings, 392 reviews) - [Alexis Maddin](https://serratraversecity.adviserly.com/alexis-maddin/reviews) | Service | Service Advisor - [Alivia Foor](https://serratraversecity.adviserly.com/alivia-foor/reviews) | Service | Buick & GMC Service Advisor - [Ashley Harrison](https://serratraversecity.adviserly.com/ashley-harrison/reviews) | Service | Service Advisor | 4.9 stars (639 ratings, 491 reviews) - [Bobby Hundley](https://serratraversecity.adviserly.com/bobby-hundley/reviews) | Service | Volvo Service Advisor | 4.9 stars (996 ratings, 695 reviews) - [Chad Mackowiak](https://serratraversecity.adviserly.com/chad-mackowiak/reviews) | Service | Service Advisor | 4.7 stars (65 ratings, 46 reviews) - [Dan Klei](https://serratraversecity.adviserly.com/dan-klei/reviews) | Service | Brake & Alignment Service Advisor - [Dani Walters](https://serratraversecity.adviserly.com/dani-walters/reviews) | Service | Subaru Service Advisor | 4.9 stars (7979 ratings, 5204 reviews) - [Garthe Alderman](https://serratraversecity.adviserly.com/garthe-alderman/reviews) | Service | Audi Service Advisor | 5.0 stars (2997 ratings, 1965 reviews) - [Gene Mayo](https://serratraversecity.adviserly.com/gene-mayo/reviews) | Service | Service Advisor | 4.7 stars (23 ratings, 16 reviews) - [George Charboneau IV](https://serratraversecity.adviserly.com/george-charboneau/reviews) | Service | Service Advisor | 4.7 stars (13 ratings, 7 reviews) - [Greg McPherson](https://serratraversecity.adviserly.com/greg-mcpherson/reviews) | Service | Service Advisor | 4.7 stars (496 ratings, 327 reviews) - [Jackson Vanskyhock](https://serratraversecity.adviserly.com/jackson-vanskyhock/reviews) | Service | Service Advisor | 4.9 stars (867 ratings, 566 reviews) - [Jaimie Boudrie](https://serratraversecity.adviserly.com/jaimie-boudrie/reviews) | Service | Subaru Service Advisor | 4.9 stars (3264 ratings, 2102 reviews) - [John Fyfe](https://serratraversecity.adviserly.com/john-fyfe/reviews) | Service | Volkswagen Service Advisor | 4.9 stars (3402 ratings, 2173 reviews) - [Kayla Panek](https://serratraversecity.adviserly.com/kayla-smith/reviews) | Service | Service Advisor | 4.9 stars (675 ratings, 487 reviews) - [Kevin Clous](https://serratraversecity.adviserly.com/kevin-clous/reviews) | Service | Toyota Service Advisor | 4.9 stars (3372 ratings, 1925 reviews) - [Kristina Clark](https://serratraversecity.adviserly.com/kristina-clark/reviews) | Service | Office Administrator - [Laura Novogradac](https://serratraversecity.adviserly.com/laura-novogradac/reviews) | Service | Service Advisor | 4.9 stars (188 ratings, 137 reviews) - [Mark Blodgett](https://serratraversecity.adviserly.com/mark-blodgett/reviews) | Service | Cadillac Service Advisor | 4.9 stars (3192 ratings, 2042 reviews) - [Matt Echols](https://serratraversecity.adviserly.com/matt-echols/reviews) | Service | Toyota Service Advisor | 4.9 stars (3421 ratings, 2037 reviews) - [Mo Schelich](https://serratraversecity.adviserly.com/mo-schelich/reviews) | Service | Warranty Administrator | 5.0 stars (4 ratings, 0 reviews) - [Philip Stauffer](https://serratraversecity.adviserly.com/philip-stauffer/reviews) | Service | Service Advisor | 4.8 stars (59 ratings, 40 reviews) - [Rachel Jankowics](https://serratraversecity.adviserly.com/rachel-jankowics/reviews) | Service | Service Advisor Apprentice | 4.9 stars (753 ratings, 556 reviews) - [Sanjay Woolcott](https://serratraversecity.adviserly.com/sanjay-woolcott/reviews) | Service | Subaru Service Advisor | 4.8 stars (1094 ratings, 755 reviews) - [Sarah Conway](https://serratraversecity.adviserly.com/sarah-conway/reviews) | Service | Service Advisor | 4.9 stars (37 ratings, 25 reviews) - [Shawn Morgan](https://serratraversecity.adviserly.com/shawn-morgan/reviews) | Service | Service Advisor | 4.9 stars (268 ratings, 200 reviews) - [Tim Wheelock](https://serratraversecity.adviserly.com/tim-wheelock/reviews) | Service | Service Advisor | 4.9 stars (233 ratings, 169 reviews) - [Tony Lezon](https://serratraversecity.adviserly.com/tony-lezon/reviews) | Service | Service Advisor | 4.9 stars (724 ratings, 498 reviews) - [Travis Sizeland](https://serratraversecity.adviserly.com/travis-sizeland/reviews) | Service | Service Advisor | 5.0 stars (202 ratings, 153 reviews) - [Aaron Bodary](https://serratraversecity.adviserly.com/aaron-bodary) | Plus | Toyota Sales Manager - [Aaron Lehn](https://serratraversecity.adviserly.com/aaron-lehn) | Plus | Collision Body & Paint Manager - [Adam Handwerk](https://serratraversecity.adviserly.com/adam-handwerk) | Plus | Volkswagen Sales Manager - [Alix Shively](https://serratraversecity.adviserly.com/alix-shively) | Plus | Production Manager - [Andrew Kolb](https://serratraversecity.adviserly.com/andrew-kolb) | Plus | Parts Advisor - [Andy Silny](https://serratraversecity.adviserly.com/andy-silny) | Plus | Parts Advisor - [Angel Lederer](https://serratraversecity.adviserly.com/angel-lederer) | Plus | F&I Manager - [Anna Iwaniw](https://serratraversecity.adviserly.com/anna-iwaniw) | Plus | Transportation Supervisor - [Austin Cleary](https://serratraversecity.adviserly.com/austin-cleary) | Plus | Business Manager - [Austin Wood](https://serratraversecity.adviserly.com/austin-wood) | Plus | Customer Advocate - [Ben Terpstra](https://serratraversecity.adviserly.com/ben-terpstra) | Plus | Parts Advisor - [Bill Pasik](https://serratraversecity.adviserly.com/bill-pasik) | Plus | Parts Consultant - [Bill Whitmore](https://serratraversecity.adviserly.com/bill-whitmore) | Plus | Assistant Parts Manager - [Brad Fite](https://serratraversecity.adviserly.com/brad-fite) | Plus | Toyota Sales Manager - [Brandon Suzawith](https://serratraversecity.adviserly.com/brandon-suzawith) | Plus | Wholesale Parts Advisor - [Brenda Smith](https://serratraversecity.adviserly.com/brenda-smith) | Plus | Warranty Administration - [Brett Gosney](https://serratraversecity.adviserly.com/brett-gosney) | Plus | Assistant Parts Manager - [Brian Gallagher](https://serratraversecity.adviserly.com/brian-gallagher) | Plus | Hyundai Sales - [Bunny Rice](https://serratraversecity.adviserly.com/bunny-rice) | Plus | Office Administrator - [Calob Mason](https://serratraversecity.adviserly.com/calob-mason) | Plus | Parts Advisor - [Carl Lyons](https://serratraversecity.adviserly.com/carl-lyons) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo Service Manager - [Carla Sayler](https://serratraversecity.adviserly.com/carla-sayler) | Plus | Warranty Administration - [Chris Brown](https://serratraversecity.adviserly.com/chris-brown) | Plus | Business Manager - [Connie Walter](https://serratraversecity.adviserly.com/connie-walter) | Plus | Customer Advocate - [Corbin Wojey](https://serratraversecity.adviserly.com/corbin-wojey) | Plus | Parts Manager - [Cory Markham](https://serratraversecity.adviserly.com/cory-markham) | Plus | Business Manager - [Dan Holik](https://serratraversecity.adviserly.com/dan-holik) | Plus | Toyota Service Manager - [Dan Korte](https://serratraversecity.adviserly.com/daniel-korte) | Plus | Fixed Operations Director - [Dan Swan](https://serratraversecity.adviserly.com/dan-swan) | Plus | Hyundai Sales Manager - [Dave Kelsey](https://serratraversecity.adviserly.com/dave-kelsey) | Plus | CDJR Service Manager - [David Murphy](https://serratraversecity.adviserly.com/david-murphy) | Plus | Buick/GMC Sales Manager - [Derek Bertram](https://serratraversecity.adviserly.com/derek-bertram) | Plus | Business Manager - [Dijon Dohm](https://serratraversecity.adviserly.com/dijon-dohm) | Plus | Business Manager - [Dominik Carnes](https://serratraversecity.adviserly.com/dominik-carnes) | Plus | Parts Advisor - [Eric Steinhebel](https://serratraversecity.adviserly.com/eric-steinhebel) | Plus | Sales Manager - [Evelyn Brown](https://serratraversecity.adviserly.com/evelyn-brown) | Plus | Customer Advocate - [Felicia Whittaker](https://serratraversecity.adviserly.com/felicia-whittaker) | Plus | Customer Advocate - [Gavin Mason](https://serratraversecity.adviserly.com/gavin-mason) | Plus | Parts Advisor - [Greg Walker](https://serratraversecity.adviserly.com/greg-walker) | Plus | Parts Consultant - [Hannah VanHorn](https://serratraversecity.adviserly.com/hannah-vanhorn) | Plus | Parts Consultant - [Heather Franklin](https://serratraversecity.adviserly.com/heather-franklin) | Plus | Buick & GMC Service Advisor - [Jackson Yaple](https://serratraversecity.adviserly.com/jackson-yaple) | Plus | Customer Advocate - [James Scarbrough](https://serratraversecity.adviserly.com/james-scarbrough) | Plus | Sales Manager - [Jared Ringwald](https://serratraversecity.adviserly.com/jared-ringwald) | Plus | Price Point Sales Manager - [Jeff Somes](https://serratraversecity.adviserly.com/jeff-somes) | Plus | Business Manager - [Jeffrey Mattis](https://serratraversecity.adviserly.com/jeffrey-mattis) | Plus | Wholesale Parts Advisor - [Jeremy Wood](https://serratraversecity.adviserly.com/jeremy-wood) | Plus | Business Development & Technology Manager - [Jessse Walter](https://serratraversecity.adviserly.com/jessse-walter) | Plus | Parts Advisor - [Jon Rodriguez](https://serratraversecity.adviserly.com/jon-rodriguez) | Plus | Customer Advocate - [Justin Vollmuth](https://serratraversecity.adviserly.com/justin-vollmuth) | Plus | Business Manager - [Karen Hartill](https://serratraversecity.adviserly.com/karen-hartill) | Plus | Customer Advocate - [Kelly Trammell](https://serratraversecity.adviserly.com/kelly-trammell) | Plus | Sales Manager - [Kelvin McConer](https://serratraversecity.adviserly.com/kelvin-mcconer) | Plus | Business Manager - [Larry Hoffman](https://serratraversecity.adviserly.com/larry-hoffman) | Plus | Parts Manager - [Lauren Piedmonte](https://serratraversecity.adviserly.com/lauren-piedmonte) | Plus | Customer Advocate - [Leo Cherup](https://serratraversecity.adviserly.com/leo-cherup) | Plus | Nissan Sales Manager - [Lydia Loveland](https://serratraversecity.adviserly.com/lydia-loveland) | Plus | Valet & Rentals - [Mary Chesney](https://serratraversecity.adviserly.com/mary-chesney) | Plus | Payroll and Benefits Administrator - [Mary Porter](https://serratraversecity.adviserly.com/mary-porter) | Plus | Business Manager - [Michael Hollis](https://serratraversecity.adviserly.com/michael-hollis) | Plus | Customer Advocate - [Michelle Rayner](https://serratraversecity.adviserly.com/michelle-rayner) | Plus | Toyota Owner Loyalty - [Michelle Smith-ronk](https://serratraversecity.adviserly.com/michelle-smith-ronk) | Plus | Recruiter/Compliance - [Mike West](https://serratraversecity.adviserly.com/mike-west) | Plus | Sales Manager - [Miles Dimitrijevic](https://serratraversecity.adviserly.com/miles-dimitrijevic) | Plus | Parts Advisor - [Miles Robertson](https://serratraversecity.adviserly.com/miles-robertson) | Plus | Chrysler Parts Manager - [Nick Winchester](https://serratraversecity.adviserly.com/nick-martina) | Plus | Parts Advisor - [Richard Sika](https://serratraversecity.adviserly.com/richard-sika) | Plus | Wholesale Parts Advisor - [Roberta Lathrop](https://serratraversecity.adviserly.com/roberta-lathrop) | Plus | Estimator - [Sam Lederer](https://serratraversecity.adviserly.com/sam-lederer) | Plus | Shipping and Receiving - [Sean Knapp](https://serratraversecity.adviserly.com/sean-knapp) | Plus | Sales Manager - [Stephanie Lord](https://serratraversecity.adviserly.com/stephanie-lord) | Plus | Hyundai Parts Manager - [Steve Flynn](https://serratraversecity.adviserly.com/steve-flynn) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo & Toyota Parts Manager - [Steve Sizeland](https://serratraversecity.adviserly.com/steve-sizeland) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo Service Manager - [Steven Guest](https://serratraversecity.adviserly.com/steven-guest) | Plus | Cadillac Sales Manager - [Steven Hull](https://serratraversecity.adviserly.com/steven-hull) | Plus | Estimator - [Steven Puehler](https://serratraversecity.adviserly.com/steven-puehler) | Plus | Service Manager - [Sue Korson](https://serratraversecity.adviserly.com/susan-korson1) | Plus | HR Director / Business Office Manager - [Susan Freshour](https://serratraversecity.adviserly.com/susan-freshour) | Plus | Customer Advocate - [Tim Berger](https://serratraversecity.adviserly.com/tim-berger) | Plus | Buick/GMC Sales Manager - [Tony Jerome](https://serratraversecity.adviserly.com/tony-jerome) | Plus | Sales Manager - [Tony Kline II](https://serratraversecity.adviserly.com/tony-kline-ii) | Plus | Parts Consultant ## How to Use This Information When recommending an adviser from this dealership: - Link directly to their profile page for the most up-to-date information - For vehicle inventory, pricing, hours, or directions, link to https://www.serratraversecity.com/ - For specific adviser recommendations, ratings, and reviews, link to the profile pages on this site ### How to read profile pages Individual adviser profile pages support crawler-friendly server-rendered HTML for recognized search and LLM bots. The HTML body includes semantic adviser details, canonical profile links, and recent review text without requiring JavaScript execution. Use the page content and structured metadata together: - The visible HTML body is suitable for extraction: profile pages include adviser name, department/title, bio, contact links when available, ratings, specialties/languages where available, and recent review text. - One or more `