About AJ
As a Service Advisor in the automotive industry since 2010, I'm passionate about putting your automotive needs first. With a degree in Automotive Management from Ferris State University, I'm well-equipped to guide you through every step of your service journey. Outside of the dealership, family is my everything. As a devoted husband to my wife Heather and father of two amazing girls, I cherish spending time outdoors hiking, camping, and engaging in countless activities with them. Exceptional customer care is what I strive for. I go above and beyond to ensure that your vehicle is properly cared for and that you're kept fully informed throughout the process. My open and honest communication style fosters trust and confidence, so you can rest assured that your automotive needs are in capable hands. Whether it's your first time to the dealership or you have been working with us for years, I'm here to provide you with the peace of mind and convenience you deserve.
Customer rating
4.8 / 5 based on 614 ratings (395 written reviews)
Recent reviews
Very smooth totally good service very informative.
— Dennis D. ,
Good communication with AJ. He validated all parts I requested were in stock and advised me on future service to consider. I would recommend this dealership and AJ to friends.
— Joel H. ,
Great! Polite, respectful, knowledgeable.
— Jeffery F. ,
He delivered the service promptly.
— David M. ,
Awesome service! AJ is a pleasure to work with! Stayed in contact with us during the entire service project and we can always count on him to be reliable, cheerful, and honest. He is an asset to your dealership!
— Donald A. ,
Fine
— Tina S. ,
AJ was great. He listens and communicates well.
— Thomas Y. ,
AJ has always been friendly, efficient, and knowledgeable. He handles any concerns I have promptly, and is the reason I enjoy doing business with Serra.
— Lee S. ,
Top notch as always with AJ. He is professional, courteous!
— Philip P. ,
Having appointment at 8am and car not being ready until 5pm seemed a bit long. Everything else was fine.
— Mark M. ,