About AJ
As a Service Advisor in the automotive industry since 2010, I'm passionate about putting your automotive needs first. With a degree in Automotive Management from Ferris State University, I'm well-equipped to guide you through every step of your service journey. Outside of the dealership, family is my everything. As a devoted husband to my wife Heather and father of two amazing girls, I cherish spending time outdoors hiking, camping, and engaging in countless activities with them. Exceptional customer care is what I strive for. I go above and beyond to ensure that your vehicle is properly cared for and that you're kept fully informed throughout the process. My open and honest communication style fosters trust and confidence, so you can rest assured that your automotive needs are in capable hands. Whether it's your first time to the dealership or you have been working with us for years, I'm here to provide you with the peace of mind and convenience you deserve.
Customer rating
4.9 / 5 based on 729 ratings (480 written reviews)
Recent reviews
Scheduled service completed on time. AJkept me informed during the visit.
— Douglas / Tina P. ,
Excellent! He kindly and professionally explained my car repair situation after the initial assessment. The service was completed in a timely fashion. I specifically requested him because of my outstanding experience with him at Serra on a prior repair.
— Terry L. ,
AJ was extremely knowledgeable , professional, and very courteous!!! He was prompt getting back to me when I had any questions. You guys need to find out if he has a twin brother!!!
— James P. ,
AJ made my service experience easy by providing consistent updates on my vehicle status.
— Jamie M. ,
Great communication.
— Michelle W. ,
Great, he is a pleasure to work with. I appreciate his help. Thank you AJ
— Arlene R. ,
GREAT! Always makes my appointments easy and gets me back on the road. highly recommend!
— Justin H. ,
He was great!! Knowledgeable and courteous and made sure that my car got the attention that it needed.
— Michael P. ,
I had an excellent experience working with AJ. He’s professional, courteous, friendly and more than competent. I was greeted with my name so he was prepared when I arrived, reviewed what I had discussed with him when I made the appointment and let me know he would contact me as my Yukon was worked on and issues were confirmed. I was texted his phone number for any questions i might have and he answered the phone within two rings. I simply received excellent service and nothing less. This is the second time AJ has taken care of my vehicles and his service last visit was the same, excellent. I appreciate that AJ takes the time to do his job so well, entrusting my vehicles that I spend so much time in, allows me to not be concerned that the work to be done will be complete and done correctly. All businesses need more AJ’s.
— Lee K. ,
Very pleased with all aspects of service, from reception to exit.
— Stanley S. ,