In the almost 10 years I have been in the service industry I have worked hard to build strong relationships with each of my guests. I enjoy talking about family, pets, or travels taken. My guests count on me to provide the information they need about their vehicle, whether it is good news or a problem that needs attention. I always take the time to go over each inspection item to ensure your safety and satisfaction. Rest assured, if we do find issues that need corrected, I will prioritize these findings as I would for myself or my own family. The best part of my job is seeing my customers safely back on the road after their service has been completed. Happy cars have happy owners and I am always willing to help you with your service needs no matter what they are!
4.9 / 5 based on 8516 ratings (5612 written reviews)
My account was under my husband’s name and his old Outback, which he no longer owns. He got a text about my appointment and responded it wasn’t his appointment. I drove an hour to get there so was concerned that I didn’t have an appointment. Dani straightened it all out and corrected contact info on account. I really appreciate that she went above and beyond to help me.
— Leslie H. ,
Always great service!
— Shawn M. ,
Dani is the best!
— Michele S. ,
Great service every time! Thank you Dani for your continued excellent customer service, clear and concise communication about what my car needed to ensure that it stays in tiptop shape. I appreciate you and glad that you are my contact agent in Subaru Traverse City Service Center. Keep shining!
— Amal H. ,
As usual, prompt courteous service. Never a problem at Serra TC. I've been using Serra for my service since buying my 2020 Forester there in October 2019.
— Roger D. ,
Dani is ALWAYS AWESOME!’nn
— William D. ,
Dani is one reason I return to Serra Subaru. She is professional but also kind. She is easy to work with and is good about explaining the car services needed.
— Marsha W. ,
My experience was great. Dani was awesome.
— Chelsea C. ,
As always, simple and uncomplicated with excellent communication
— Keith S. ,
Good Morning Serra Leadership, Our experience with Dani is great as usual and demonstrates the value she places in customer service. Employees like Dani are a large part of any successful business and keeps people coming back. Thanks, Jim and Luanne
— Jim S. ,