About Doug
Hi! Doug Osborne here, a sales consultant for Serra Traverse City. I started selling vehicles in 2007 because I love car shopping. My friends would ask me to go with them to find a car, even before I worked for a dealership, and it had a positive effect on me. Now, 15 years later, I still love it! I promise to care for you as if you're my own family! You can count on me to listen to your needs, understand your unique situation and do everything possible to find the perfect vehicle based on your needs, preferences, and budget. My colleagues and friends know me for my love of solving puzzles, especially things like Rubik's Cubes, which is generally within arm's reach of me at all times. However, spending time with my four adult children and 15 grandbabies is always the highlight of my days – they're all still around the TC area!
Customer rating
4.9 / 5 based on 151 ratings (109 written reviews)
Recent reviews
Couldn’t have had a better experience. He made everything a breeze and worked with my complicated schedule like it was no problem. I will be recommending Doug to everyone I know that’s in the market for a new vehicle.
— Amber W. ,
Doug listens to your needs and stays within the budget.
— Susan R. ,
Doug was patient, honest and was more than willing to work with me. This was a difficult decision to try to make, on my part, and he made it easier.
— Dianna H. ,
Very helpful not pushy about making the sale, was able to get me in and out in 2 trips and about an hour wait time for paperwork. All management was friendly.
— Andrew R. ,
Doug is always professional and courteous! I recommend him as a dealer to everyone I know!
— Bethany C. ,
As a single mom that had to bring my 3 year old son you were beyond patient with me, & for that shows a lot. I will recommend you for anyone looking to get a new vehicle. I appreciated your time & effort into helping me find something reliable & in my budget. you checked all my boxes & made sure to have me leave with a beautiful car. Thank you!
— Morgan D. ,
It was great no complaints. He was really nice and helped out a lot
— Adam P. ,
Doug is a great salesman! He let me take my time making my decision and supported me throughout the entire process. Made finding a used vehicle easy!
— Mckenna B. ,
Doug was great to work with. Helped out a lot when I needed a new/used vehicle. very knowledgeable and friendly, I would recommend Doug to anyone wanting to buy a new car
— Darla S. ,
Excellent honest service! Doug was a great salesman and overall a nice guy.
— Jennifer C. ,
Specialties
- ROGUE
- ESCAPE
- OUTBACK
- F-150
- FORESTER