About Doug
Hi! Doug Osborne here, a sales consultant for Serra Traverse City. I started selling vehicles in 2007 because I love car shopping. My friends would ask me to go with them to find a car, even before I worked for a dealership, and it had a positive effect on me. Now, 15 years later, I still love it! I promise to care for you as if you're my own family! You can count on me to listen to your needs, understand your unique situation and do everything possible to find the perfect vehicle based on your needs, preferences, and budget. My colleagues and friends know me for my love of solving puzzles, especially things like Rubik's Cubes, which is generally within arm's reach of me at all times. However, spending time with my four adult children and 15 grandbabies is always the highlight of my days – they're all still around the TC area!
Customer rating
4.9 / 5 based on 176 ratings (129 written reviews)
Recent reviews
Very nice to deal with.
— Terry R. ,
Excellent ,he cares a great deal about customer satisfaction and the customer in general.
— Douglas G. ,
Doug is wonderful! His follow through and care are exemplary. Thank you!
— Dawn S. ,
Very good! No pressure Ordered the truck I wanted, taking a chance I would buy it, which I did and am happy with everything 😊
— Steven M. ,
I have purchased two cars from Doug this year. He is very knowledgable and honest.
— Oliver R. ,
Made the buying experience positive
— James A. ,
Very knowledgeable
— Anthony Y. ,
I enjoyed Doug’s personality and having him guide me through the process of buying a car for the first time.
— Kaylie T. ,
Very efficient, I appreciated his knowledge and ability to move through the deal quickly.
— Lisa N. ,
Great! He was very helpful and considerate.
— Laura M. ,
Specialties
- ROGUE
- OUTBACK
- ESCAPE
- FRONTIER
- FORESTER