Hi there! My name is Ellian Schichtel, and I am from Lake City, MI. I studied at Ferris State University, and I am brand new to the automotive industry. I bring a strong dedication to customer service, and I am passionate about assisting people in finding the vehicle that is right for them and their lifestyle while giving them a stress free and transparent experience. Outside of work I enjoy spending time with my friends and family, fishing, and exploring the outdoors - so I know a thing or two about what makes a truck or an SUV practical in the real world! If you're looking for someone to work hard and put your needs first, I'd love to help you find your next vehicle.
5.0 / 5 based on 21 ratings (16 written reviews)
Good guy, great service.
— Francis K. ,
Elian was excellent to work with! He answered every question we had and helped us thru the buying process. He was always available when we had questions about anything about the car!
— Garry H. ,
It was very pleasant. Ellian was very helpful with getting me through the purchase process as well as dealing with a minor problem with the vehicle.
— Gerald H. ,
Excellent! Very smooth transaction, very helpful!!
— Randall B. ,
He was Great ! Did an excellent job finding me what I wanted!
— Calen H. ,
Elian was a pleasure to work with as he was both very professional and friendly.
— Gary M. ,
Ellian did an awesome job for us. The sales process was very easy as Ellian was well prepared each time we met. He even found us an extra $ 1,000 from Jeep that we didn’t know was available. I would recommend Ellian as your sales professional if you arr in the market for a new vehicle at Serra in Traverse City.
— Jack R. ,
Ellian was patient and went over all details with me and answered all questions I had. He was very thorough and made the experience of buying my new Jeep simple and enjoyable.
— Sheri H. ,
Very friendly, knew exactly what had to be done and what needed to be taken care of. Lot of information on the vehicle.
— Frank B. ,
Ellian was courteous, knowlegeable, and highly responsive to any question or request for assistance in learning to operate the new vehicle. I congratulate Serra on providing customers with such an outstanding sales associate.
— Herbert S. ,