About Garthe
Good service begins and ends with the customer. At Serra Traverse City, we value every guest and make it a priority to exceed their expectations. Since joining the auto industry over 10 years ago, my goal has been to build strong relationships with my customers, which is exactly what I have done. My clients know that their interests always come first. When you want quality service with a smile, please don’t hesitate to reach out to me!
Customer rating
5.0 / 5 based on 3072 ratings (2015 written reviews)
Recent reviews
Garthe was very professional, courteous and friendly, I couldn’t ask for a better experience, very impressive!
— Ray B. ,
Perfect.
— Mark P. ,
Everything went as planned!👏
— Patie M. ,
Excellent as always - I would highly recommend Garthe!
— Kenneth K. ,
The service was fine. The only minor thing was that there was not one person around when I arrived. I walked around for about five minutes and someone walked through and asked if anyone had assisted me. He located Garthe and everything was fine. I understand he was helping out because someone didn't show up in time.
— Meg R. ,
As always very helpful and professional
— Afifi B. ,
Another stellar experience with Garthe Alderman and the Service team at Serra Audi Traverse City. Garthe and his team were able to identify a software issue quickly and fully resolved the problem. Thanks again, Garthe!
— Dave F. ,
The service work was exceptional; however, the detail associated with providing information and quotes regarding other issues was appreciated.
— Joshua M. ,
All went quickly and smoothly with no surprises
— Karin S. ,
Garthe is such a friendly and professional leader. Always on top of things. I have total trust bringing my vehicle to him.
— Brian V. ,