Good service begins and ends with the customer. At Serra Traverse City, we value every guest and make it a priority to exceed their expectations. Since joining the auto industry over 10 years ago, my goal has been to build strong relationships with my customers, which is exactly what I have done. My clients know that their interests always come first. When you want quality service with a smile, please don’t hesitate to reach out to me!
5.0 / 5 based on 3105 ratings (2034 written reviews)
Garthe was very attentive to my issue and got me right in for a diagnostic test. I appreciate this as my issue was alarming to me. Thank you Garthe
— Renee P. ,
It was a great experience!
— Scott E. ,
The oil was changed and everything was checked out. Thank you.
— Judith C. ,
Garthe’s communication was great! Thank you for the great service.
— Daniel K. ,
Garthe is very customer focused.
— Philip H. ,
What I liked specific to this visit is how Garthe explained what service was going to done; that he arranged for loaner vehicle and that he texted me about a 15% off Costco coupon of which I was unaware.
— Peter B. ,
Great job
— Randal P. ,
My experience with Garth’s and waiting at the dealership for service was outstanding.
— Janice U. ,
One of the best advisor I’ve ever had!
— Michael G. ,
Garthe and the service team went above and beyond to provide full service. I’d recommend this team to any new car shoppter.
— Jerome M. ,