Good service begins and ends with the customer. At Serra Traverse City, we value every guest and make it a priority to exceed their expectations. Since joining the auto industry over 10 years ago, my goal has been to build strong relationships with my customers, which is exactly what I have done. My clients know that their interests always come first. When you want quality service with a smile, please don’t hesitate to reach out to me!
5.0 / 5 based on 2951 ratings (1928 written reviews)
ALWAYS A PLEASURE
— Bob F. ,
Having my Audi serviced with Garthe was an excellent experience. He was very prompt to answer questions and communicative during the process.
— Jessica K. ,
Always a good experience. Great customer service. Explains everything so well that was done in needs done.
— Stacey C. ,
Excellent!
— Christine H. ,
Fantastic, the entire experience was quick and friendly. A++
— Steve H. ,
Garthe is very responsive and takes good care of us.
— Ross S. ,
Excellent as always. Timely, good suggestions, friendly.
— Joy A. ,
As always, Garthe is outstanding and perhaps the best Service Manager I’ve ever worked with. He is organized, and excellent communicator and professional.
— Fred E. ,
Great service as usual!
— Neil B. ,
Great service as usual!
— Steve F. ,