About George
I'm a Service Advisor with over a decade of experience, originally from Detroit, MI, I've been enjoying the beautiful scenery of Traverse City for over 10 years now. I’ve built a career on being honest and reliable. My customers know they can trust me, whether it’s a simple service or a complex repair. I focus on being transparent, which helps build trust. I'm proud of the relationships I've built with my clients; I want to be an advocate for them, not just their car. I'm someone who listens and works to find the best solutions. Outside of work, I love spending time with my 7 nephews and 5 nieces. I also enjoy fishing, exploring new restaurants, and live music. I’m a big sports fan, especially college and pro football, and I am always up for a good conversation about the game.
Customer rating
4.8 / 5 based on 65 ratings (43 written reviews)
Recent reviews
Focused and personal about what needs improvement.
— Pete H. ,
Polite, helpful and knowledgeable about the content related to the service I requested.
— Don G. ,
very good :)
— Pauline V. ,
George was responsive and is very good to work with
— Steve F. ,
Mr. Charboneau was very knowledgeable. He answered all my questions about my future purchase of tires.
— John D. ,
Excellent!!
— Deborah J. ,
George was extremely helpful and efficient in servicing my beloved Corolla Cross.
— Sarah P. ,
George continued my experience of outstanding service with Serra. George got me in as a walk-in for an oil change when I showed up nervous about waiting too long for an oil change once my car started reminding "Maintenance Required." A personable and pleasant experience.
— Heather H. ,
George was very helpful and professional.
— Char S. ,
All went as planned. What else in necessary!😜
— Kenneth M. ,