About George
I'm a Service Advisor with over a decade of experience, originally from Detroit, MI, I've been enjoying the beautiful scenery of Traverse City for over 10 years now. I’ve built a career on being honest and reliable. My customers know they can trust me, whether it’s a simple service or a complex repair. I focus on being transparent, which helps build trust. I'm proud of the relationships I've built with my clients; I want to be an advocate for them, not just their car. I'm someone who listens and works to find the best solutions. Outside of work, I love spending time with my 7 nephews and 5 nieces. I also enjoy fishing, exploring new restaurants, and live music. I’m a big sports fan, especially college and pro football, and I am always up for a good conversation about the game.
Customer rating
4.9 / 5 based on 181 ratings (120 written reviews)
Recent reviews
Great! This particular Monday, Nov 9, my car was in for installation of new tires. The service department was overwhelmed with a high volume of appointments causing time delays all around. Even in the midst of all that George could not control, he displayed the one thing he could control - his quality of customer service. He was professional, courteous, and very accommodating.
— Freida B. ,
George took care of me as I expected. My problem was with your phone system. It took three calls to book an $840 appointment.
— Michael B. ,
Very efficient
— Lori C. ,
George was great. Explained everything and was very courteous.
— Roger M. ,
Very attentive to customer concerns! Helped me thru the Service Bulletin process with Kindness and professionalism.
— Edward M. ,
it was efficient, informative and friendly. Thank you so much,
— Wilfred S. ,
George did an absolutely outstanding job of managing the scheduled maintenance and a thorough inspection of our 2014 Sienna XLE that we will be giving to our son returning from Germany this Christmas. Replacing the brake pads with 6mm on the front and 5mm on the back is a judgement call. I am trying to schedule brake pad replacement right now. We took delivery of a 2026 Sienna Platinum last week. We will trust George to look after the maintenance on that vehicle too.
— Donald W. ,
Polite, efficient, thorough.
— Molly P. ,
Great
— Kelley C. ,
It was a great experience. I really enjoy working with this advisor. He doesn't rush things. He does an excellent job of explaining/reviewing the work done on the car. He addresses my questions and concerns in a very professional manner. My husband and I have had some really good service advisors prior to George, and he ranks right up there with them. We very much appreciate having him as our service advisor.
— Michael B. ,