Hi, I'm a sales consultant at Serra Traverse City, and this is my first year in the business. My wife's a website designer, and we love exploring new places – New Orleans, Washington D.C., and Austin, TX are our favorites. I'm passionate about helping people find the perfect car to fit their lifestyle – we don't just sell cars, we sell confidence. I enjoy running, reading non-fiction, and I'm always happy to chat about food, books, or movies. I'm a good listener, quick with a smile, and focused on finding the right solution for my clients.
4.9 / 5 based on 59 ratings (40 written reviews)
Ian made our vehicle buying experience comfortable from start to finish.
— George G. ,
Helpful. Informative.
— Frank M. ,
Ian was friendly and ready to help us look at any car we were interested in or even those similar that we didn't know/think about. The process went smoothly and quickly by purchasing standards. We traveled approximately 80 miles specifically for an Outback and are very happy with the one we found.
— Nicholas G. ,
Ian was very attentive to our needs. He did a great job explaining the benefits of the various Subaru options. He was thorough in getting the paperwork prepared for both purchase of the new vehicle and the trade in of our current vehicle.
— Theresa G. ,
Ian has exceptional customer service skills and is very helpful and knowledgeable. I would and have recommended him.
— April K. ,
Ian was knowledgeable as well as personable. He has great skills.
— Susan S. ,
Excellent communicator, positive, professional and personable. Very knowledgeable about Subaru.
— Jayne C. ,
Ian is terrific. He was so helpful, knowledgeable, and friendly. He was also super patient with my questions and genuinely wanted me to make the best decision for myself. I highly recommend him! Best experience I've ever had buying a new vehicle!
— Edward H. ,
Just great, nice guy who worked really hard to get me in a car l liked.
— John R. ,
Above what we hoped for.. He was very professional, and very knowledgeable about the car. We honestly couldn't have asked for more.
— Kenneth H. ,