About Jackson
As a highly sought-after Service Advisor with four years of experience at Serra Traverse City, I have built an unwavering reputation based on trust and unwavering commitment. My clients value my approachable demeanor, meticulous attention to detail, and genuine desire to exceed their expectations. Beyond my technical expertise, I possess a strong character marked by hard work, empathy, and a positive attitude. I am passionate about finding innovative solutions and ensuring customer satisfaction in every interaction. I am a true enthusiast, immersing myself in the world of motors, whether it's exploring the intricacies of automobiles or enjoying the thrill of boating on the open water. My interests also extend to the gridiron, where I am an avid follower of football and always eager to engage in discussions about strategies and team dynamics. What sets me apart is my unwavering belief that everyone deserves the best possible financial future. I am always available to discuss financial literacy, money management, and how we can work together to achieve our financial goals. Whether it's solving a mechanical issue or navigating the complexities of personal finance, I am honored to be the trusted advisor that clients can rely on to guide them with integrity and a smile.
Customer rating
4.9 / 5 based on 936 ratings (617 written reviews)
Recent reviews
Excellent as always! Jackson is great.
— David S. ,
Excellent, he was very helpful and kind - sharing information with me that I did not know that will ultimately enhance my driving experience! THANKS JACKSON!
— Deborah A. ,
He’s personable, interested and helpful
— Anita W. ,
Jackson is always awesome to work with. Customer focused, very friendly, and always looking to ensure I’m taking care of. I hope he’s being compensated appropriately for his great customer service skills.
— Gary H. ,
Excellent
— Clare W. ,
He’s professional and polite
— Susan G. ,
Unclear communication. I heard that my vehicle could be done in as little as three hours and changed my plans. It actually took more than 8 hours. No follow-up as to possible services rendered. He said he'd find out, but never let me know.
— Karen K. ,
Awesome! He is the best! Knowledgeable, friendly, and polite. He gets the job done.
— Marcia P. ,
Jackson listened to my service requests and assured me that they would be taken care of properly. He gave me an estimate of the time it would take to complete the service which was right on the mark. I was called immediately after the work was completed so I could quickly pick-up my car and be on my way.
— Jack M. ,
He’s knowledgeable and was prompt even though that morning they were very busy. He showed professionalism.
— Phillip M. ,