About Jackson
As a highly sought-after Service Advisor with four years of experience at Serra Traverse City, I have built an unwavering reputation based on trust and unwavering commitment. My clients value my approachable demeanor, meticulous attention to detail, and genuine desire to exceed their expectations. Beyond my technical expertise, I possess a strong character marked by hard work, empathy, and a positive attitude. I am passionate about finding innovative solutions and ensuring customer satisfaction in every interaction. I am a true enthusiast, immersing myself in the world of motors, whether it's exploring the intricacies of automobiles or enjoying the thrill of boating on the open water. My interests also extend to the gridiron, where I am an avid follower of football and always eager to engage in discussions about strategies and team dynamics. What sets me apart is my unwavering belief that everyone deserves the best possible financial future. I am always available to discuss financial literacy, money management, and how we can work together to achieve our financial goals. Whether it's solving a mechanical issue or navigating the complexities of personal finance, I am honored to be the trusted advisor that clients can rely on to guide them with integrity and a smile.
Customer rating
4.9 / 5 based on 989 ratings (656 written reviews)
Recent reviews
Jackson was helpful, kept me updated on progress, and was very cheerful.
— Jim S. ,
Jackson was great!
— Christine G. ,
Positive experience vehicle taken in at appointment time explained what was done and there was no concerns found with the vehicle.
— Gregory D. ,
I Prefer to take my car to the dealership to be serviced, because they know Hyundais. I so appreciate him taking the time to let me know what was done, and that an overall inspection found no problem areas. He has very good communication skill and I trust his experience.
— Barb B. ,
Great!
— Diane L. ,
Very friendly and helpful
— Lisa R. ,
Thanks Jackson. I scheduled an appt. on line, but when we came in, there was no record of us having done that. That didn't seem to fluster You at all. You got us right in, got the service taken care of right away. You have always been very personable and helpful whenever we have needed your service.
— Thomas W. ,
We were traveling home to Tennessee and damaged a tire beyond repair. Hyundai Roadside assistance towed the vehicle to Serra Hyundai where they assessed damage, ordered order a new tire, and installed it in just over 24 hrs. Jackson gave us a realistic time line and kept us informed throughout the process.
— James H. ,
Jackson was very communicative and helpful.
— Kristine M. ,
Jackson is great at his job! He is always going above and beyond!
— Amber L. ,