About Jackson
As a highly sought-after Service Advisor with four years of experience at Serra Traverse City, I have built an unwavering reputation based on trust and unwavering commitment. My clients value my approachable demeanor, meticulous attention to detail, and genuine desire to exceed their expectations. Beyond my technical expertise, I possess a strong character marked by hard work, empathy, and a positive attitude. I am passionate about finding innovative solutions and ensuring customer satisfaction in every interaction. I am a true enthusiast, immersing myself in the world of motors, whether it's exploring the intricacies of automobiles or enjoying the thrill of boating on the open water. My interests also extend to the gridiron, where I am an avid follower of football and always eager to engage in discussions about strategies and team dynamics. What sets me apart is my unwavering belief that everyone deserves the best possible financial future. I am always available to discuss financial literacy, money management, and how we can work together to achieve our financial goals. Whether it's solving a mechanical issue or navigating the complexities of personal finance, I am honored to be the trusted advisor that clients can rely on to guide them with integrity and a smile.
Customer rating
4.9 / 5 based on 1049 ratings (702 written reviews)
Recent reviews
Jackson is very pleasant to work with and tries his best to get any problems solved. He appears to be very knowledgeable about cars and is responsive and efficient.
— Linda F. ,
Jackson is always a pleasure to work with. Very friendly, respectful and accommodating.
— Dawn R. ,
Excellent customer service! 5 star EVERY TIME!
— Susan C. ,
Jackson is the GOAT (greatest of all time) Give that man a raise.
— Breydon W. ,
Jackson was very friendly and knowledgeable.
— Brent W. ,
Jackson is always very helpful and very nice.
— Ami Jo F. ,
great job
— Robert H. ,
Jackson is one of the best customer service guys around. Always returns my calls and answers my questions. He has gone over and above for me. Thanks Jackson and will see you next year 😎
— Geri B. ,
Jackson is always pleasant and efficient. I had booked my appointment online and, evidently, that system doesn’t work well….he couldn’t easily find it. Jackson didn’t make it my problem… he took ownership and made it work.
— Jean P. ,
Jackson is always very friendly and helpful anytime that I have my car serviced!
— Johanna N. ,