About Jakob
I grew up in Traverse City. After high school, I moved away and have been itching to get back up to northern Michigan ever since. So naturally, I am thrilled to be back up here with Serra Traverse City. I have been in sales for most of my professional career, and I am excited to be doing what I am good at in a place that I love. Meeting new people is one of the best aspects of my job. It feels great to help guests find the perfect vehicle, regardless of the situation. You can count on me to keep it light and pressure-free. I’m here to ensure you get what you’re looking for and deserve. So please stop by the dealership and ask for Jakob Russell, and I’ll help you find your next vehicle!
Customer rating
4.9 / 5 based on 165 ratings (114 written reviews)
Recent reviews
Jakob listened to what I was looking for, answered every question and provided additional important information. He is very kind, helpful and made the transaction process seamless!
— Joan M. ,
Really enjoyed working with Jakob. He did a great job explaining the process and answering any questions.
— Anna M. ,
Super nice guy, easy to work with and didn't make me feel pressured into getting any add-ons at an extra cost when closing the deal. He was also very thorough in explaining everything through the whole process
— Geoffrey B. ,
My experience was great!! Very knowledgeable and extremely helpful.
— Kellie R. ,
jake was a really awesome guy to work with! i was a bit clueless and he guided me with sincerity and patience.
— Kristin P. ,
Jake did a great job!!! He is very knowledgeable!
— Deborah T. ,
made long distance purchase as easy as it could be
— John C. ,
Jakob was great to work with and very knowledgeable . Loving the new EX30!
— Linda K. ,
We had a great experience with Jakob. He explained the features of each vehicle thoroughly and it really helped us to find the right one for our family. I never felt pressured to make a purchase.
— Heather H. ,
great!
— Jean A. ,
Specialties
- ATLAS
- Q5
- Tiguan
- TAOS
- TIGUAN