As a Sales Consultant based in Suttons Bay, Michigan for the past 14 years, I bring a wealth of experience and a genuine passion for customer service to Serra Traverse City. With my upfront and honest approach, I'm dedicated to helping individuals make informed decisions about one of the most important purchases in their lives. My educational background includes studies at Michigan State University, as well as international experiences in Spain, the Dominican Republic, Puerto Rico, and the British Virgin Islands. As a fluent Spanish speaker, I am able to connect with a diverse clientele. Beyond my technical knowledge, I pride myself on my integrity and transparency. If I don't have an immediate answer, I will promptly research and provide you with the information you need. I firmly believe that honesty builds trust, which is essential in fostering long-lasting relationships. In my personal life, I enjoy boating, golf, and skiing. These activities not only provide relaxation and rejuvenation but also reflect my active and adventurous spirit. Thank you for entrusting me with the opportunity to assist you. I am confident that I can provide you with the exceptional service and guidance you deserve.
4.9 / 5 based on 125 ratings (87 written reviews)
Good. He was straight forward and patient. Never felt “sold to”.
— Kimberly G. ,
Best car buying experience I’ve ever had! JC is knowledgeable and friendly. He knows the product. He pivots easily when the plan goes from lease to buy and the deal was seamless!
— Trisha E. ,
Very professional
— Wayne N. ,
I have dealt with JC for almost 20 years ,we've had Hyundai's a 2003,2010, 2013 and a 2020. Unfortunately I had an accident with the 2020 and needed a 2026, I was very happy to see JC when I came in looking for a new vehicle. JC knew what I would need and went about making sure he could make things as easy as possible, I really appreciate everything he did for us. Again it was a great relief to see JC working when we came in the last time, I knew I would be taken care of. Michael Mumford
— Michael M. ,
This was my second vehicle purchase from JC. I like his direct and honest communication style.
— Karen K. ,
He is the best salesperson, I have bought multiple vehicles from him, and he is always professional and thorough!
— Brent V. ,
JC was great super knowledgeable and made the process fast and simple!
— Brett S. ,
JC was nice and very easy to work with. He was right on top of getting everything done quickly.
— Aaren L. ,
Buying my Hyundai Tucson with J.C. was hands-down one of the best car-buying experiences I’ve ever had. He was professional, knowledgeable, and refreshingly honest from start to finish—no pressure, no gimmicks, just clear communication and excellent service. J.C. took the time to understand exactly what I wanted, explained every feature and option thoroughly, and made sure I felt confident and comfortable throughout the entire process. His attention to detail and genuine care truly set him apart, and the purchase was smooth, efficient, and stress-free. If you’re looking for a Hyundai, ask for J.C.—he’s the kind of salesperson who makes car buying enjoyable.
— Floyd S. ,
Friendly. Knowledgable. Efficient. Clear. Concise. Would work with JC again.
— Michael T. ,