My career in the auto industry began 15 years ago, and I joined the Serra family in March 2016. Love that Serra has “Market Based Pricing,” and that each of our guests gets a great deal, regardless of their knowledge of the car business. Customers enjoy working with me because of my kindness, sincere attitude, honesty, and prompt follow-up service. I truly love helping people find the perfect vehicle to suit their needs. I attended Ferris State University and earned a bachelor degree. Love to spend quality time with my wife and our children. I also enjoy classic car restoration.
4.9 / 5 based on 778 ratings (522 written reviews)
Very professional and knowledgeable.Joel had all the information on what my options would be. This maybe the last viechel I ever purchase, but if in the future I am in the market to purchase another vehicle I would look up Joel.
— Brenda K. ,
Joel was outstanding and helpful, and informative from the first moment we met him. No pressure, just information, transparency, and attention. Joel is a gem, and anyone would be lucky to have Joel as their sales associate. You can trust him!
— Susan H. ,
Joel really worked to get me the car I wanted, even searching for the crazy color I liked! He was thoughtful, helpful, and patient. Very easy to work with!
— Eugenie W. ,
Joel was very thorough during the entire sales process. He answered all of our questions and made sure we understood all of the features of the car and the financing process
— Stephen B. ,
Excellent! I told him what I wanted and he got it. He was straight forward no stretching the truth or lying. This is my second car I bought from Serra and I requested him because he did right by me then too. He is the first car salesman that didn’t lie or try to pressure me into buying. I will ask for him again if I live long enough to buy another car
— Robert M. ,
Joel is great! I highly recommend him.
— Kurt B. ,
Great job
— Karen S. ,
Outstanding
— Todd G. ,
Our experience with Joel was great. He was informative, friendly and funny. We really enjoyed having him help us. He is a real asset ro Serra Subaru!
— Molly F. ,
Joel was very knowledgable and helpful picking out a car. It felt like he genuinely cared that I bought the right car for me.
— Zoe S. ,