About John
My motto is: “Customer service is everything!” I take pride in being an honest person who can get along with just about anyone. Proud of the high customer service marks I have received throughout my 30+ year career in the auto industry. I started working for my father, and have continued to thrive in this business. I attended Hart High School and the Masters College. Outside of the dealership, I love to spend time with my wife, Patti, and my 3 amazing children. My hobbies and interests include basketball, writing music, traveling, and watching sports – go Lakers!
Customer rating
4.9 / 5 based on 3616 ratings (2334 written reviews)
Recent reviews
Another great experience with John and the team at Serra VW. Friendly and reliable as always, and the relatively long list of work was done before the end of the day!
— Charles K. ,
Timely and wonderful service!
— Julia M. ,
I appreciate knowing that John is taking care of my car. He is everything good one can hope for in a service expert. He has my highest recommendation.
— Marily S. ,
Great experience! Staff was very kind and provided professional services. I would definitely recommend Serra VW.
— Mike W. ,
Always good, we've been a customer since 2020 and John has always met our needs.
— Robert G. ,
Friendly, welcoming and efficient.
— Dean Y. ,
GREAT
— Dave C. ,
Had snow tires put on car and put in a new battery. John was great!
— David G. ,
John is always kind and accommodating with my service needs. He explains to process that was performed and makes sure the customer is happy.
— Jeffrey D. ,
John and his staff are always very professional.
— Katrina H. ,