About John
My motto is: “Customer service is everything!” I take pride in being an honest person who can get along with just about anyone. Proud of the high customer service marks I have received throughout my 30+ year career in the auto industry. I started working for my father, and have continued to thrive in this business. I attended Hart High School and the Masters College. Outside of the dealership, I love to spend time with my wife, Patti, and my 3 amazing children. My hobbies and interests include basketball, writing music, traveling, and watching sports – go Lakers!
Customer rating
4.9 / 5 based on 3548 ratings (2284 written reviews)
Recent reviews
Super professional and great service!
— Hugh R. ,
Prompt and helpful. Thanks for getting our car ready for a long trip back to Maryland.
— John H. ,
Outstanding experience
— Carole C. ,
Serra and specifically John always does a great job ensuring that issues are addressed professionally and thoroughly. Always a pleasure.
— Daniel H. ,
John kept me informed of the progress of my car. He also took care of ordering another part that was needed.
— Janice S. ,
As always, John was extremely helpful.
— Kim W. ,
Talented, kind and accommodating.
— Jacques B. ,
Fantastic! Friendly and helpful
— Lea S. ,
John was great. Very professional, friendly and my car was ready in time!
— Michael P. ,
Excellent!
— Denise S. ,