About John
My motto is: “Customer service is everything!” I take pride in being an honest person who can get along with just about anyone. Proud of the high customer service marks I have received throughout my 30+ year career in the auto industry. I started working for my father, and have continued to thrive in this business. I attended Hart High School and the Masters College. Outside of the dealership, I love to spend time with my wife, Patti, and my 3 amazing children. My hobbies and interests include basketball, writing music, traveling, and watching sports – go Lakers!
Customer rating
4.9 / 5 based on 3411 ratings (2179 written reviews)
Recent reviews
Open and honest. Appreciate his willingness to look out for us. A true asset to the dealership.
— Stephen T. ,
John is great!
— Lisa H. ,
Professional, efficient, friendly
— Nicholas J. ,
Service gentleman are always helpful and friendly
— Hal Y. ,
Excellent. John explained the changes on programming after my steering wheel was replaced because the lane assist stopped working on my 2022 Tiguan.
— Janice S. ,
Incredibly nice person, very transparent and clear with the process and everything involved. Responsive to text messages and helped me out when he saw the need. I live in Grand Rapids but would heavily consider driving up to Traverse City just so John could be my advisor again on future Volkswagen needs. Thank you Serra!
— Ian A Prokes I. ,
Great service, friendly, and professional
— Derrick C. ,
Great
— Lisa P. ,
Very personable, pleasant, and accommodating.
— Jeff E. ,
The nicest, most professional, and courteous dealership we’ve ever been to right from the sale of our Volkswagen all the way to the maintenance/oil changes changes! Thank-you, John! The Monusko Family
— Danny M. ,