About Justin
Thanks for stopping by the Serra Traverse City website! I'm Justin Schunck, and I look forward to working with you soon. You can count on me to help you find the perfect vehicle while providing exceptional customer service. Since joining the auto industry, I have maintained a reputation for being informative but easy-going, and transparent. I love helping customers find the vehicle that makes them happy and daily life less stressful. When I'm not working hard and keeping up with the latest automotive technology, I enjoy playing golf and the guitar, snowboarding, traveling. My favorite destination is Hawaii, where my wife (Lauren) and I went on our honeymoon. We also love hanging out with family and our dog, Penny.
Customer rating
4.9 / 5 based on 224 ratings (147 written reviews)
Recent reviews
Amazing- adore and love Justin- I will be referring him to all my friends.
— Sara H. ,
properly professional and attentive to our needs. we will return to him for future purchases----THANK YOU
— George P. ,
Straight forward and friendly.
— Carol T. ,
Wonderful it was quick,easy, and fa less hassle and time than other vehicle buying experiences
— Carlene Z. ,
Justin was pleasant and got the job done. He was not pushy and kept us informed. I would have liked a bit more information on the media system and how it related to the our cars specs.
— Michele H. ,
Hi Justin, Absolutely — I’m a 10 all the way! From the moment I walked in to the time I drove off the lot, the entire purchase only took about 90 minutes. That’s unreal! The process was smooth, the service was awesome, and my daughter Sydney is thoroughly enjoying the RAV4 XLE. Thank you again for the excellent experience — I will definitely recommend you to friends and family! Best, Andrew Miller
— Andrew M. ,
Excellent, Justin is far better than auto sales consultants that I've worked with in the past. I just purchased a new Prius on November 5th, 2025 and I purchased a new Rav4 in Oct 2023, with Justin's assistance. He has always been there for my wife and I when we have questions about our new cars, after the purchase. I would recommend Justin to anyone and I have recommended him to a few friends. He is intelligent, articulate and most of all helpful!
— Glenn F. ,
Justin was great.
— Michael B. ,
Justin is cool, calm and collected! He seemed to really know the automobile I was purchasing. He’s respectful and kind. Not pushy at all. He’s helpful, and he says I can come back in for more instructions on how to use my complicated multimedia system! I highly recommend him.
— Mary J. ,
Great to work with and got me what I needed.
— Alexandra H. ,
Specialties
- RAV4
- TACOMA
- HIGHLANDER
- 4 RUNNER
- TUNDRA