About Mark
Hello Traverse City!!! As a seasoned Sales Consultant with 15 years of experience, I'm honored to work at Serra Traverse City, formally Bill Marsh Automotive. I'm passionate about helping customers find their dream cars. From the initial search to that unforgettable moment when they sit down in their new ride, I strive to make every experience exceptional. Married to my beloved Jessica for 21 years, I'm a proud father of two hockey- and soccer-playing boys, ages 11 and 14. A Michigan State University alum, I'm an avid hockey fan (Go Red Wings!). Beyond the showroom, I enjoy staying active with hockey (playing and coaching), golf, tennis, and pickleball. But my true passion lies in connecting with people, taking care of my customers, and building lasting relationships with them and their loved ones. I believe that each interaction is an opportunity to make a difference, and I'm committed to going the extra mile for every client.
Customer rating
5.0 / 5 based on 184 ratings (130 written reviews)
Recent reviews
Great. Mark was efficient and professional
— Joshua C. ,
Great
— Juanita B. ,
Mark patiently explained everything to me and was very thorough. I felt like he had my best interest in mind.
— Sherill H. ,
Mark was extremely helpful He has an honest personality Knows the rules Trys to please Gets the job done
— Gary H. ,
Outstanding. Mark was the driving force behind us purchasing our vehicle from Serra of Traverse City. Very friendly, knowledgeable, and made the experience worth the trip to Traverse City. We will be back for our next purchase.
— Robert T. ,
I had a very good experience working with Mark. He did a great job of showing me some of the new features on the Terrain which I appreciated. On future vehicle needs Mark will be my first call.
— Thomas C. ,
This is the second vehicle I have leased through Mark . He is professional, helpful and easy to work with. I will be happy to do business with him in the future.
— Mark H. ,
As always, the best. I’ve been with Mark for years and trust him completely. He always takes his time with me, answers my questions and explains everything.
— Sally G. ,
Mark made the process painless, thorough, and fast! Amazing experience
— Matthew D. ,
Handled the buy out of leased vehicle professionally!!!
— George K. ,
Specialties
- SIERRA 1500
- TERRAIN
- ENCORE GX
- YUKON
- ACADIA