About Philip
I'm a Service Advisor, and I help people keep their vehicles running smoothly. I enjoy the challenge of diagnosing issues and explaining repairs in a clear way. I'm good at communicating with customers, answering their questions, and making sure they understand the work being done. I work here at Serra Traverse City and I'm dedicated to providing excellent service. I'm focused on efficiency and getting things done right.
Customer rating
4.8 / 5 based on 59 ratings (40 written reviews)
Recent reviews
He is awesome. He was professional, kind and thoughtful. Really enjoyed my experience with him.
— Doug K. ,
Great
— Ronald C. ,
No appointment, but he worked me in after a visit to the ditch…. I could see him hustle touching multiple clients.
— Thomas R. ,
Phillip was pleasant, checked in with me and kept me informed.
— Donna S. ,
Great.
— David Z. ,
Excellent- very personable and professional
— Chris H. ,
Philip explained an unexpected and very expensive problem with my Highlander. I decided to have the vehicle repaired based on his advice. He did not pressure me at all.
— Karen A. ,
Great
— Ronald C. ,
Great!
— Bruce S. ,
Great attitude. Fast responses. Got my car in and out.
— Trey B. ,