About Rachel
Hi! I’m Rachel Jankowics, I joined the Serra TC dealership in 2022 and absolutely love being able to show our customers we care for not only them but their vehicles is our top priority. People know me for being friendly, funny, full of life, and reliable. It feels great to reassure customers that we have their best interests in mind at all times. While studying at General Motors Service Technical College, I’ve had the opportunity to earn many certifications. I love working in this industry because I truly enjoy assisting people, it has opened so many doors for me, and I look forward to what this outstanding dealership offers. I’m a big fan of Harry Potter and sci-fi when it comes to my free time. I love to spend as much time with my three children as possible; they are my everything. My other interests include playing the piano, painting, drawing, swimming, rollerblading, biking, concerts and festivals, and playing video games.
Customer rating
4.9 / 5 based on 763 ratings (561 written reviews)
Recent reviews
Rachel, went above and beyond to help me with a tire manufacture issue. Thank You so much!!
— Sherry G. ,
Always look forward to bringing our vehicles to Serra. Rachel provides wonderful service from start to finish. I love working with her because she keeps us informed and up-to-date on anything involving our vehicles. She’s a big reason we come back because she has great customer service skills. Thanks again for truly caring about your job . We Appreciate you !!
— Melissa B. ,
Rachel met us at the service area, confirmed our requested service and guided us to the lounge. Once service was completed Rachel met us at the lounge, reviewed our service results and invoice. Rachel is very knowledgeable, professional and personal. Great job Rachel!!!
— Dianna S. ,
Explained everything that was done to my car expertly and honestly, very professional and nice.
— Susan P. ,
Rachel is great and always finds a spot in the schedule.
— Nick B. ,
Rachel is an outstanding service advisor and always makes it easy to get my service needs taken care of.
— Louis D. ,
Rachel communicates very effectively. She represents her team professionally. Her experience is evident as she covers each step of the process and made me feel extremely comfortable. Her team handled the oil change and tire rotation and she helped everything go quickly and accurately. I'll continue working with Rachel for anything I need for my new Pathfinder.
— Michael S. ,
The service was faster than expected!
— Selena R. ,
Great
— Gloria B. ,
Outstanding
— Philip H. ,