About Sarah
Welcome to Serra TC! I am Sarah Conway, ready to solve your automotive needs. I am a native of the Grand Traverse area and was raised around auto body shops from a young age. I hold a Bachelor's Degree from Grand Valley State University in Aquatic Ecology and Plants Biology, which has become more of a hobby of mine these days. When not at work, you might find me working in my flower beds, biking the Boardman Loop Trail, or thrifting for vintage treasures. Our local Cherryland Humane Society also holds a special place in my heart; I often volunteer there on weekends. When working with me, you can expect compassion, attentiveness to you and your vehicle's needs, timely communication, and always being treated as a friend. I look forward to seeing you in our Volkswagen or Audi Service Center.
Customer rating
5.0 / 5 based on 19 ratings (12 written reviews)
Recent reviews
Very pleasant and professional
— Cynthia S. ,
Sarah is very pleasant and knowledgeable in what she does. Thank you Sarah.
— Marlene W. ,
Sarah was very professional. She let me know that service would take close to an hour and it did!
— Anne K. ,
Sarah was great !!
— Oscar L. ,
Excellent. Polite and thorough.
— Todd H. ,
Perfection!
— Zachary R. ,
I apologize questioning the noise I thought was the transmission. Wesley was right. The noise completely disappeared. Thank you again.
— Collette P. ,
Wonderful and smooth experience!
— Kevin E. ,
Sarah was very friendly and professional
— Linda S. ,
Finally have the lights working correctly now for the garage door opener. Have not tried reall hard to program it yet. Will try when the weather gives us a break.
— Josanne P. ,