About Sarah
Welcome to Serra TC! I am Sarah Conway, ready to solve your automotive needs. I am a native of the Grand Traverse area and was raised around auto body shops from a young age. I hold a Bachelor's Degree from Grand Valley State University in Aquatic Ecology and Plants Biology, which has become more of a hobby of mine these days. When not at work, you might find me working in my flower beds, biking the Boardman Loop Trail, or thrifting for vintage treasures. Our local Cherryland Humane Society also holds a special place in my heart; I often volunteer there on weekends. When working with me, you can expect compassion, attentiveness to you and your vehicle's needs, timely communication, and always being treated as a friend. I look forward to seeing you in our Volkswagen or Audi Service Center.
Customer rating
4.9 / 5 based on 108 ratings (78 written reviews)
Recent reviews
Very helpful and made my experience easy going! Thank you!
— Sheila S. ,
Sarah makes appointments a BREEZE! In and out in no time, thanks again for all you do!
— Rachel J. ,
Sarah was very helpful. Thank you
— Samuel H. ,
Very nice, Sarah was very professional. Well done!
— Peter Z. ,
Great. Very helpful & explained everything to me.
— Amy H. ,
Outstanding in all ways!
— Kathryn A. ,
Had great communication and it was easy in and out. Great people to work with.
— John W. ,
Sarah was patient, thoughtful, thorough, and a wonderful communicator. With three exceptions I’ve done all of my vehicle maintenance and repairs, with this experience I’m considering letting Serra Nissan handle more of them.
— Joseph F. ,
Professional, friendly and knowledgable.
— Todd H. ,
Excellent! Very organized! Everything went according to the plan!
— Kim S. ,