About Sarah
Welcome to Serra TC! I am Sarah Conway, ready to solve your automotive needs. I am a native of the Grand Traverse area and was raised around auto body shops from a young age. I hold a Bachelor's Degree from Grand Valley State University in Aquatic Ecology and Plants Biology, which has become more of a hobby of mine these days. When not at work, you might find me working in my flower beds, biking the Boardman Loop Trail, or thrifting for vintage treasures. Our local Cherryland Humane Society also holds a special place in my heart; I often volunteer there on weekends. When working with me, you can expect compassion, attentiveness to you and your vehicle's needs, timely communication, and always being treated as a friend. I look forward to seeing you in our Volkswagen or Audi Service Center.
Customer rating
4.9 / 5 based on 69 ratings (54 written reviews)
Recent reviews
Another GREAT experience!
— Michael S. ,
Sarah and the rest of the staff are absolutely amazing kind and helpful people. If you wanna hang out though waiting room, it’s very nice. I’d love to chat with Leo Austin and Nick and the rest of the guys in the showroom. But if you need a loaner car a shuttle they will take great care of you.🥰
— Sherrie A. ,
Very satisfactory. She answered all our questons.
— Eric R. ,
Sarah and Wes was great. Wes let me know how my car was and Sara was great at more information that I didn’t understand.. if there was a problem, she took care of it. Thank you very very much.
— Deborah W. ,
Sarah is easy to work with and is invested in providing personalized service for her customers. We definitely felt like valued Nissan Serra customers.
— Jamie K. ,
Professional, knowledgable, friendly, helpful
— Lois B. ,
Sarah was a great help with a kind and friendly attitude. She clearly knew what she was doing and made the visit very pleasant. On top of being helpful, she had a lovely and bright presence that made the whole experience wonderful.
— Mason A. ,
Excellent! Service was done in less time than promised. Communication was great!
— Wynndham W. ,
She was delightful
— Robert S. ,
I was very impressed with the kindness and how quick they did my service. Thank you
— Daniel W. ,