About Tim
I'm a Service Advisor with five years of experience at Serra Traverse City. I'm originally from Traverse City and I'm passionate about providing excellent customer service and ensuring a positive experience for everyone. I'm honest, hardworking, and dedicated to resolving customer issues efficiently and effectively. Clear communication and setting clear expectations are key to my approach. Outside of work, I enjoy spending time with my three kids, playing golf, basketball, and football, and catching Detroit Lions games. I'm happy to chat about sports, family, or anything else that comes up.
Customer rating
4.9 / 5 based on 200 ratings (147 written reviews)
Recent reviews
All was good with the visit.
— Paul P. ,
Tim was very easy to work with and kept us updated on the progress of the service, price was also cheaper than another place in town.
— Shari R. ,
All was very good!
— Paul P. ,
Great. Personable. Gave me updates.
— Barbara S. ,
Tim did a great job, helped me with a trailer hitch I didn’t even know I had.
— David B. ,
Great to deal with and has good patience, very respectful…. Works do business again with Tim…
— Roger G. ,
It was great. He was anticipating my arrival and knew about the reason for my visit
— Thomas K. ,
Tim was great as usual!! Also took care of a recall before I even asked.
— Carmen Z. ,
Tim kept me informed throughout the process
— Joseph S. ,
Excellent
— Lloyd B. ,