About Travis
I'm a Service Advisor with over a decade in the automotive industry, proudly working here at Serra Traverse City. Traverse City is home, but I've explored a bit, from studying at Northwestern Michigan College to adventures in Costa Rica, British Columbia, the Bahamas, and the Virgin Islands. I approach each day focusing on building healthy relationships with customers, one interaction at a time. I'm generally pretty easy going, and I enjoy connecting with people. Outside of work, I love the outdoors, whether it's snowboarding, fishing, boating, or trying out different water and power sports. I also enjoy more creative pursuits, like drawing, sculpture, and I'm a big fan of motorcycles and golf. I’m passionate about customer service and keeping up with the latest automotive innovations. I enjoy talking about art and literature, current events, new technologies, and a good dose of discovery and science.
Customer rating
5.0 / 5 based on 203 ratings (154 written reviews)
Recent reviews
Excellent. He kept me informed. He answered all of my questions about my car. It was a wonderful experience.
— Steven S. ,
Travis was professional and courteous and helped me make informed decisions. Very pleasant to work with.
— Jennifer M. ,
Great service!
— Ashley H. ,
The experience was very smooth. I appreciated the good manners and direction.
— Carol R. ,
Travis is always wonderful to work with!
— Annie O. ,
Travis was fantastic. From the first moment on the phone he was an invaluable help. He helped us through a difficult situation with complete professionalism. Thank you.
— Erik J. ,
Very good! He squeezes me into the schedule every time I have an issue before I have to go back to college. He is very friendly and helpful.
— Sierra B. ,
Everything went well and super quick for my first oil change. Service was great.
— Christine K. ,
Great service start to finish!
— Jean H. ,
Very professional. Quick service. Waiting room was clean and comfortable.
— Valarie H. ,